net promoter score

Incredulously and with much the same hubris and spirit that the American baseball commission calls its big annual play-off the World Series (it’s not) or organisers an international beauty pageant Miss Universe (she’s not), we learn thanks to the always authentic and as-advertised Miss Cellania that unsurprisingly there’s not only no US airline placing in the top ten globally, because America can’t rise to the challenge to compete on the world-wide stage, there’s a separate ranking for North American airlines. The US doesn’t even manage to sweep this category with Air Canada placing third.