vienna convention

In a move that seems particularly American and symptomatic of its McWorld mentality, US citizens travelling in Austria who’ve lost their passport or are otherwise distressed may seek out consular services and relief at any one of the country’s nearly two hundred McDonald’s franchises.
Fast food staff, thanks to a deal reached between the company and the US State Department, will have a special hotline to reach the Embassy to relay emergencies and seek resolution. A spokesperson for the US Mission says that this partnership is not in lieu of a fully staffed and trained diplomatic corps and is in fact increasing access to the embassy by distributing services throughout the country, choosing McDonald’s for this pilot programme because of its geographic spread, after-hours staffing and familiarity to Americans.